Conditions of Use
Terms & Conditions
1) General
Any and all deliveries and services shall be performed exclusively on the basis of the following General Standard Terms and Conditions set forth below, in the currently valid version. We do not recognise any provisions of the Customer which conflict with or deviate from these General Standard Terms and Conditions, unless we had expressly agreed to their validity in writing.
2) Conclusion of contract
The contract between the customer and us begins once items have been placed in the shopping bag and the completed order forms sent by clicking the corresponding button. When placing the order the customer accepts the legal terms and conditions of this webshop.
All prices shown on the site are listed in EURO incl. VAT, shipping costs however, will be calculated as extra charge.
3) Shipping
The most deliveries will be made with our logistics parcel partner, the carrier risk carries the receiver.
The details about delivery time periods are non-binding because the most articles are not in stock, reserved delivery delay.
Delivery occurs at the customer's own risk. As soon as the goods have been entrusted to a transportation company by us, the risk automatically transfers to the customer. This also holds true for partial deliveries.
The goods should be examined immediately after delivery by the customer or an authorized individual to detect any transportation damages. Detectible transportation damages are to be reported without delay in written form. Packaging damages are to be confirmed in written form by the transportation company upon delivery.
Dutiable shipments:
Please note that we do not carry the costs for the door-to-door-carrier, the insurance of the good as well as each costs for accompanying papers and also the payment of duty. The occurring importation sales tax as well as possible customs fee are taken the receiver separately into account.
Please note that possible foreign bank expenses are to be carried of you.
4) Payment
You can pay your order by Prepayment.
Procedures for payment in advance
1. you will receive an confirmation email with our detailed international bank information.
2. Please all payments through money transfer must be made immediately after placing an order.
Orders will be processed after the receipt of payment
The delivery time extends itself according to duration of the transfer by 3-5 days.
For prepayment please make sure that we receive full payment excluding international fees for bank transfer.
5) Reservation of ownership
Until all payment responsibilities have been fulfilled by the customer, including all subsidiary obligations which may have arisen, the delivered goods remain the legal property of our firm.
6) Returns and Exchanges
Returns are accepted when item is in its original condition and unworn. The customer can return or exchange the received good within two weeks. The time period begins with receipt of the good. To the protection of the time period suffices the timely sending of the good. The return results on costs of the customer if all specification was noted to the return. Please contact us befor you send back the item under info@tundtmusic.com
7. Warranty
7.1 It is guaranteed that the goods have an agreed quality or are free of material defects at the time of delivery. This means that the goods are suitable for the use stipulated in the contract or are suitable for normal use and have a quality that is usual for things of the same type and that the customer has received based on the type of thing and/or our announcement or the manufacturer can expect. Properties of the goods according to our information, the labeling or the advertising are only part of the agreed quality towards entrepreneurs if this is expressly stated in the offer, confirmed by us in writing or marked in the order confirmation.
7.2 The warranty period begins when the customer receives the goods. The warranty period for new goods is 2 years. A warranty of one year applies to used goods if the customer is a consumer. The warranty for used goods is otherwise excluded if the customer is an entrepreneur.
7.3 Defects caused by incorrect assembly, incorrect storage, extraordinary stress, non-observance of the operating and operating instructions or intervention by third parties are not covered by the warranty. Defects or damage that can be traced back to culpable or improper handling or improper installation as well as the use of unsuitable accessories or changes to the original parts by the customer or a third party not commissioned by the supplier are excluded from the warranty.
7.4 Excluded from the guarantee are all wearing parts such as e.g. B. strings, bulbs, spotlights, LEDs, drumsticks, rechargeable batteries / batteries, potentiometers, faders, laser diodes, switches, all tubes (including built-in), as they are subject to use-related or natural wear and tear.
If all conditions of this contract are fulfilled, we return the total purchase price of the returned products less the shipping charges. If all named conditions of this contract were not fulfilled, we will notify you. They have then the possibility to received the returned articles again. We are however not responsible for any additional shipping costs. Should you refuse to accept the returned merchandise, we reserve the right to keep the item and the corresponding amount of money that was paid.
